Shipping Policy

At DALVIONA COLLECTIVE, we are committed to providing a smooth, transparent, and reliable shipping experience for all customers. Please review our shipping policy below for full details.

1. Shipping Coverage

  • DALVIONA COLLECTIVE ships only within the United States.

  • We currently do not offer international shipping.

2. Shipping Fees

  • FREE SHIPPING on all orders within the United States.

  • No additional shipping charges or hidden fees will be applied at checkout.

3. Order Processing Time

  • Orders are processed within 3–4 business days after payment confirmation.

  • Processing time does not include weekends or public holidays.

  • Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Time

  • Estimated shipping time is 5–6 business days after the order has been processed and shipped.

  • Total estimated delivery time is 8–10 business days from the date the order is placed.

Please note that delivery times are estimates and may vary due to weather conditions, holidays, carrier delays, or other factors beyond our control.

5. Shipping Carriers

  • We partner with reliable and trusted shipping carriers within the United States.

  • Once your order is shipped, a tracking number will be sent to you via email so you can track your package.

6. Incorrect or Incomplete Shipping Address

  • DALVIONA COLLECTIVE is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

  • Please ensure your shipping address is accurate before completing your purchase.

7. Order Changes or Cancellations

  • Order modifications or cancellations must be requested within 24 hours of placing the order.

  • Once an order has been processed or shipped, it cannot be changed or canceled.

8. Delayed or Lost Shipments

  • If your order has not arrived within the estimated delivery timeframe, please contact us and we will assist you in tracking the shipment.

  • DALVIONA COLLECTIVE is not responsible for delays caused by shipping carriers or circumstances beyond our control.

9. Contact Information

If you have any questions regarding shipping, please contact us:

DALVIONA COLLECTIVE
📍 Address: Halgan Logistics LLC
1326 45 1/2 Avenue Northeast
Columbia Heights, MN 55421, United States

📞 Phone: (763) 555-0129
📧 Email: contact@dalviona.store